NHTSA Complaint #11383791 — 2009 TOYOTA VENZA SERVICE BRAKES

Complaint Details

ODI Number	11383791
Vehicle	2009 TOYOTA VENZA
Component	SERVICE BRAKES
Date of Incident	December 11, 2020
Date Filed	December 16, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PUT MY VEHICLE IN REVERSE AND THE BRAKES SEEMED TO LOCK, WHEN I PUT IT IN DRIVE IT CONTINUED TO BACK UP. NO MATTER WHAT GEAR I PUT IT IN IT STAYED IN REVERSE. I WAS BLOCKING A LANE AT THE MALL ,U MY HUSBAND TRIED TO PUSH IT WHILE IN NEUTRAL BUT HE COULDN'T BUDGE IT, IT WAS STILL IN REVERSE. I THINK IT HAS A DEFECTIVE TRANSMISSION, AND IT ONLY HAS 40,000 MILES ON IT. SCARY AND VERY DANGEROUS SITUATION.

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