NHTSA Complaint #11658323 — 2018 NISSAN ROGUE

The A/C does not work on the driver side making it impossible to defrost the windshield. The passenger side of the windshield defrosted, but not the drivers side making the vehicle impossible to drive as there was no vision for the driver. My mechanic had to disassemble the entire dashboard and found that the small plastic nob that allows the inside control to turn the air on and off had worn down. In order to drive safely, he removed the worn out piece and now the heat stays on 90 degrees and to have it turned off, he has to dismantle the entire dashboard. My husband got a quote from a dealer a year prior to his demise and it would have costs $4,000. So we resorted to drive his 2020 Nissan Rogue instead and left my vehicle parked most of the time. Now that the weather is 85+ I have to drive a vehicle that is blowing 90 on the driver and cannot be driven when raining because of the amount of steam generated due to the high temperature. At the current rate I have to have this procedure done twice a year just to drive the vehicle. I have found several videos on YouTube regarding the problem with Nissan Rogues and this particular issue. However, I can find no recall to help remedy the problem. Therefore, I am asking that Nissan find a permanent solution to this problem and have it fixed at Nissan expense. Thanks.