NHTSA Complaint #11658014 — 2016 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11658014
Vehicle 2016 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?

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