NHTSA Complaint #11657995 — 2015 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11657995
Vehicle 2015 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

Hello my vehicle developed a knock and it has become so much worse, I will not drive it. Hyundai has played games with me. My vehicle has been at Jenkins Subaru three times at Hyundai request. This third time my vehicle had to be towed to Jenkins Subaru. Now Hyundai tells me they will not repair my vehicle even though they have been aware with this lifter knock piston slap issue for quite some time now. I need help. I am [XXX] [XXX] and rely on this vehicle to get me to doctors appointments and general errands. I really don't know what to do. I am afraid to drive the vehicle because of fire issues and possibly staling out on the interstate and me getting hit by another vehicle. Please help. My vehicle now sits at Jenkins Subaru in Clarksburg wv and I have no way to bring it back to Fairmont wv. A 20 to 25 minutes trip could be deadly to to bring it home. Hyundai could have cared less that I had to had the vehicle towed to Jenkins Subaru, there reasoning is it has 104,000 miles on it. I told Hyundai they must make throw away vehicles then. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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