NHTSA Complaint #11659096 — 2015 HYUNDAI ELANTRA

The contact owns a 2015 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle crashed into a guardrail. In addition, the air bags did not deploy. The contact was taken to the hospital and was treated for facial fractures. The contact was then transferred to another hospital for additional treatment to her face. The vehicle was towed to a local tow yard. The vehicle was not inspected by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.