NHTSA Complaint #11657935 — 2024 HONDA PROLOGUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11657935
Vehicle	2024 HONDA PROLOGUE
Component	ELECTRICAL SYSTEM
Date of Incident	April 28, 2025
Date Filed	April 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Vehicle with purchase on April 15, 2025 pre own with only 5800 miles. Drove the car for less than 2 weeks on April 28,2025 a vehicle warning pop-up “ high voltage service error” I took it back to Honda dealership. A code U3620 came up. The code indicated a high voltage battery replacement needed. Currently ETA for the parts is not available.

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