NHTSA Complaint #11657918 — 2020 FORD EXPEDITION ENGINE

Complaint Details

ODI Number	11657918
Vehicle	2020 FORD EXPEDITION
Component	ENGINE
Date of Incident	January 1, 2025
Date Filed	April 30, 2025
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at start-up. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective cam phaser. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle for the failure and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.

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