NHTSA Complaint #11657518 — 2021 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11657518
Vehicle	2021 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	April 24, 2025
Date Filed	April 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My back passenger door will not lock. If I lock it from my ford app or key fob that back door stays unlocked. This puts my safety at risk because I’m a young female living in a big city known for sex trafficking. I could be followed to my car and I could lock the door but that door stays unlocked someone could kidnap me. Or what if I’m driving the car and the door flies open, that can cause a deadly accident. There was no warning signs or messages just a mere coincidence that I noticed it wasn’t locking. We took it into ford and they have found the issue but don’t want to cover it even though we pay for the primary care. I noticed that past models have been recalled for this issue and should be recalled again that this is something that should not be taken lightly. A lock on a door is not wear and tear when it doesn’t get used.

Related Complaints for the 2021 FORD ESCAPE

Other STRUCTURE:BODY Complaints

#11715274 — February 3, 2026 — Sunroof cover has detached. When uncovering sunroof, panel droops and blocks rear window. This happened while driving...

#11711557 — January 16, 2026 — My car was inspected two times at the dealership for the door welds possibly cracking. The second time (a year ago) ...

#11688012 — September 17, 2025 — Driver door, door check arm popping and hardly opens and closes won’t allow driver window to roll down all the way

#11675451 — July 22, 2025 — Driver door check bracket is making loud crunching sound and making door difficult to open and close. This is cause ...

#11672736 — July 11, 2025 — Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up ...

Recent Complaints for the 2021 FORD ESCAPE

#11718073 — FUEL/PROPULSION SYSTEM — February 15, 2026 — Safety recall does not have a remedy for over 8 months.

#11717958 — ENGINE — February 14, 2026 — THERE ARE SWVERAL ISSUES WITH THIS MODEL, THE WORST BEING THE CONSTANT JERKING/ BUCKING WHILE DRIVING. THE SECOND BEI...

#11717958 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 14, 2026 — THERE ARE SWVERAL ISSUES WITH THIS MODEL, THE WORST BEING THE CONSTANT JERKING/ BUCKING WHILE DRIVING. THE SECOND BEI...

#11717958 — POWER TRAIN — February 14, 2026 — THERE ARE SWVERAL ISSUES WITH THIS MODEL, THE WORST BEING THE CONSTANT JERKING/ BUCKING WHILE DRIVING. THE SECOND BEI...

#11716152 — FUEL SYSTEM, GASOLINE — February 6, 2026 — The contact owns a 2021 Ford Escape. The contact stated that while driving at various speeds, there was an abnormal g...