NHTSA Complaint #11657360 — 2018 FORD ESCAPE

My husband were driving and per him and per my Son brake failed to work he stepped the break multiple times wouldn't work that RESULTED TO A CAR CRASH. I have a dashcam I reviewed the video the car had a weird noise then accelerated from 64-78 then that's it it crashed,, break didn't engaged The car is currently in Marion IL, I spoke with state farm they said they are in the process today in transferring the car to the closet state farm storage. I am ok for NHTSA to do forensics in the car. So let me know ASAP I can turn over the car to NHTSA for further investigation. Having the vehicle brand new for 6 years a 2018 ford escape titanium with no problem and been maintained brought to Golf Mill ford in Niles Il every 6 months and I was not told there is any problem in my car, the last time it was checked was January 2025 and all were fine I was told. The vehicle placed 5 lives was put at risk of death because of this break failure that shouldn't happen, this is something that needed checked ( and ESCALATED) and take seriously before multiple lives can possibly affected or taken. I HOPE FORD reach out to me of this matter I almost lost my husband and Son with this defect. No warning lights or anything for this brake failure and this 2018 ford escape vehicle should be updated with the technology but it's just a failure now I AM LEFT WITH NO CAR, and per state farm liable to the other party or defected car hit and we should me responsible FORD should take that responsibility. NOW I DONT KNOW IF I SHOULD GET ANOTHER FORD THE TRUST HAS BEEN TARNISHED NOT UNTIL MAYBE FROM FORD REACH OUT TO ME DIRECTLY. and I have Statefarm , I didn't feel that I was heard.. This is not our fault it's a defect. Hopefully NHTSA can help us investigate this matter.