NHTSA Complaint #11633558 — 2018 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11633558
Vehicle 2018 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more

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