NHTSA Complaint #11657354 — 2017 CHEVROLET VOLT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11657354 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
There was a recall for the HPCM2 where the propulsion power reduced warning would come on whenever the car's cell battery was depleted. This happened with my car and there were several times it slowed on the freeway and on exit ramps as I tried to safely get my car off the road. It first happened on 4/13/25. I took my car to a regular mechanic who charged me 3k of repairs on basic maintenance, new tires, etc but were unable to fix this issue. They advised it was a manufacturer issue and to go to a hybrid specialist or a dealership. I called a hybrid specialist who found the faulty code and advised the same. I took my car to Felix Chevrolet (3330 S. Figueroa St. LA, CA 90007) and they offered to do many maintenance service items that I had done earlier this week in an attempt to fix the HPCM2 software bug. After I told them that the maintenance items were complete, they called me back an hour later to tell me I needed other maintenance repairs that are less common. When I gave them the description of the recall and re-explained this is identical to my car's symptoms and that this manufacturing issue may have affected other vehicles like mine that were outside of the recall batch, they told me it was impossible to apply this diagnosis as long as my VIN number was outside of the recall batch. Can you please add my VIN to this recall or have my car reviewed by someone who can debug the software?
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