NHTSA Complaint #11657272 — 2021 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11657272 |
| Vehicle | 2021 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.
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