NHTSA Complaint #11657081 — 2017 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11657081
Vehicle 2017 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

1st time - rear main seal blew out & engine lost all of its oil causing rocker arm to break & chains to slip-vehicle sputtered & DIED while driving down busy street & would not restart - my safety & safety of others driving behind me were at risk for causing a rear end accident and/or pile up crash - no warning lights or sounds alerted me - dealership told us General Motors is aware this is/has been a problem with 2017 Terrain vehicles especially those driven in Midwest states due to colder temperatures - the intake manifold vent hole is not large enough to let air out, so it plugs up & causes pressure to blow out rear seal, which causes oil to leak out and engine dies. When replaced with a remanufactured engine intake manifold vent hole was not drilled out causing it to happen again 2nd time - when leaving parking spot at work noticed oil puddles underneath my vehicle, I checked my oil, it showed full, I was concerned, drove to nearby last place I got my oil change. They informed me that all the oil had leaked out and showed me the bottom of my vehicle oil covered the front to the back of my vehicle. They also said that I was extremely lucky to get to shop before engine blew and stopped dead. AGAIN my safety and safety of others behind me could have been a rear end accident and/or car pileup crash - again no warning lights or sounds alerted me - shop personal told me General Motors is aware this is/has been a problem with 2017 Terrain vehicles especially those driven in Midwest states due to colder temperatures - even though the repairs where done by a certified dealership the first time they replaced with a remanufactured engine but failed to drill out the intake manifold vent hole bigger so this would not happen again BUT IT DID. General Motors cannot just sell vehicles it has to stand behind what they sell which in my case they have not. Due to GM lack of concern, recalls, reimbursements, lives have been and continue to be at risk

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Recent Complaints for the 2017 GMC TERRAIN

#11719289 FUEL/PROPULSION SYSTEM I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something ...
#11719289 UNKNOWN OR OTHER I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something ...
#11714193 UNKNOWN OR OTHER The PCV valve froze which caused pressure to build up in the rear main seal to fail. Causing oil to leak out of the m...
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