NHTSA Complaint #11657051 — 2019 FORD ESCAPE

It was diagnosed by a ford dealer that it has a coolant intrusion. It’s available for an inspection as well! Car has been well taken care of with regular oil changes and regular maintenance. I had a coworker in my car as the car overheated 2 times 2 hours away from home on a work day. In rush hour traffic on a 4 lane interstate. And I had to get off on an exit ramp. Almost caused an accident. Took it to a dealer the next day and they confirmed that the car needs a new engine as the engine is faulty. The car only has 79k miles. We’ve put 24k miles on it in 3 years. As it’s a daily driver and been a great car for us… up until now. The car now misfires idling. And it doesn’t run well. And an inconvenience as I have to fill it with coolant everyday to make it 5 miles to work. Ford was contacted by the service department and I, while I was at the ford certified dealership. They said that because the car is out of factory warranty. Mind you under 80k miles. Was nothing they would help with. Even though, they recognize that they made faulty engines for this car between the beginning of 2019 to mid June of 2019. But never wanted to do a recall. As there was 241,388 ford escapes made that year. They accounted for about half of those being faulty. There was no warnings for this problem. One day I took off to meet clients of mine in a town almost 2 hours away. It overheated 2 times on the way home. Took it into the ford certified dealership the next day to find out it needs an engine. I wasn’t not a happy camper as I never experienced any prior problems or warnings. Never an engine light. No spikes in engine temperatures. Just one day it overheated 2 times on the way home. Because the engine started to eat away coolant and never a warning.