NHTSA Complaint #11656412 — 2020 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11656412
Vehicle 2020 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My car randomly started stalling and turned off while I was in the middle of a busy intersection with both my children in the car. I had to turn on my hazards and turn off my car and turn it back on and press on the gas pedal. The car did that four times in less than 30 minutes. I am not the original owner of the vehicle, but the previous owner did have the cars camshaft repaired when I took it to the mechanic on 4/21 that was when I found out about the previous owner having the same issue as I am. I called Kia of America regarding the recall on 2020 Kia souls. They ignored my request and told me there was nothing they can do as my warranty was expired. I then proceeded to call carmax where I bought the car and was never informed that there was mechanical issues and that the car was safe. I did the research and saw there is a recall on 2020 Kia soul for improperly heat treated piston oil rings and that a damaged engine may stall, increasing the risk of a crash and that oil may leak into hot exhaust causing a fire.

Related Complaints for the 2020 KIA SOUL

Other ENGINE Complaints

#11718557 I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...
#11718252 My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...
#11716026 My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...
#11714287 I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...
#11711959 My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through...

Recent Complaints for the 2020 KIA SOUL

#11713543 AIR BAGS Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...
#11712729 UNKNOWN OR OTHER My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil ...
#11712220 UNKNOWN OR OTHER Mapping system will not update. Vehicle is dangerous.
#11709854 ENGINE AND ENGINE COOLING The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehic...
#11707385 FUEL/PROPULSION SYSTEM The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...
Check any vehicle history by VIN - Free vehicle history report