NHTSA Complaint #11656369 — 2019 JEEP COMPASS

Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, ABS, etc.). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [XXX] and [XXX] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem.” They’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the TIPM or BCM malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)