NHTSA Complaint #11656352 — 2018 FORD F-250

On a very busy freeway truck started making a noise and losing power. 18 wheelers are coming up fast behind us and honking at us not knowing we are losing power and can not pull over because we are going over a bridge. The truck continued to lose power and messages started to appear saying powering down. We made it off the freeway and the truck completed died on us. Could not start. Had to call a wrecker and be towed over 100 miles back home. Well over $450.00. The next day called a mobile diagnosis that was $175.00 to tell us it was the fuel system. Got quoted from the Ford dealership $15k to repair so we took it to CS AUTOMOTIVE. They charged us $13,0000 for the repair. Shortly after getting the repair done, Ford issued a recall on 2018 Ford F250 for the same issue as our 2018 Ford F250 but our vin # was not included in the recall. It is clearly the same issue and we were told they will not do anything as our vin # was not in the recall.