NHTSA Complaint #11608461 — 2018 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11608461
Vehicle 2018 FORD F-250
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was sold this truck in November 2023 with the emissions deleted and without knowing this was removed/deleted. I did not become aware until 3 weeks ago when I brought my truck into service for a warranty issue with the fuel component. After some back and forth I was then told it would not be covered because I deleted the emissions, but I did not as this was removed prior to the purchase. Then more back and forth and pointing fingers between service and sales and a lot of ummm this should have never been sold to you and no one taking the blame and being told my truck will not be covered. I purchased the truck, have had the oil changed with their service and that's it. Now no one wants to do anything and even purchased an extended warranty!!!

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