NHTSA Complaint #11656189 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11656189
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	April 21, 2025
Date Filed	April 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

About a year ago I got my car serviced for the recall that was due to a potential issue with the catalytic converter overheating. High exhaust gas temperatures could damage the catalytic converter, potentially leading to abnormal engine combustion, piston damage, and even a fire. As of today 4/22/2025 I was told my catalytic converter needs to be replaced. I first noticed a check engine light 12/20/2024 and I got the code read from my local AutoZone. The code came back my catalytic converter. After doing some research I seen an active recall which I described as above. I scheduled an appointment at my local Kia Dealership which is also where I go the car. They got me in 01/2025 to service the recall. Here i am just a year past the recall and I've been told I need a whole new catalytic converter which is going to run me just over $1300.

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