NHTSA Complaint #11655920 — 2017 HONDA RIDGELINE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11655920 |
| Vehicle | 2017 HONDA RIDGELINE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
My vehicle has less than 95k miles on it. Purchased it brand new from the dealer in 2016. It was one of the first few Ridgelines in the state. I've always had it serviced on time at the dealer, and kept up with its maintenance and care. The engine started to fail out of nowhere - making a weird tapping/knocking noise. I made an appointment to have it checked out by the dealership, and that same day my check engine light came on while I was on the freeway going 70mph. It began shaking at an idle. I got off the freeway, and parked. I was afraid to turn the car back on. The check engine light listed off numerous warnings of failed systems. Since my appointment wasn't until the next day, I left my car near the dealership overnight, instead of driving it back home for fear of causing an accident, or having my engine overheat or explode. I brought it to the dealership the next day, and they confirmed that I had a fuel injector issue, consistent with a known issue, for which I had an extended warranty letter re: the MIL warnings. However, they also noted a possible connection rod issue in the engine, and said the engine would have to be completely replaced or rebuilt. I have read and heard from many other people with a 2017 Honda Ridgeline that they have experienced this issue with their engines failing well before they should - at 90k miles, 140k miles, etc. There is a known issue with many of the 2017 Honda Ridgelines - and a recall did occur, but my VIN says my vehicle is not part of this recall - however, clearly my engine had the problem that Honda was aware of. My whole family was in the car when the check engine light came on, and the sound got worse - we could have been injured in an accident on the freeway, or had the engine overheat/explode while we were in the car. The issue was reproduced and confirmed by the dealer service center, and has been inspected by them. No warnings or symptoms before the failure - just complete shutdown out of nowhere.
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