NHTSA Complaint #11655373 — 2021 GMC YUKON XL

The contact owns a 2021 GMC Yukon XL. The contact stated while driving approximately 3-5 MPH, the vehicle unintendedly shifted to neutral, and the vehicle stalled immediately. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired because the engine was on backorder. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case for the failure. The failure mileage was approximately 80,000. The VIN was unavailable.