NHTSA Complaint #11655171 — 2018 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11655171
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	January 1, 2025
Date Filed	April 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Three concerns: (1) the engine light is on. mechanics cannot determine why. (2) the car has trouble starting. When I park indoors, the car doesn't start. The engine turns over several times and the RPM goes all the way up, but the car will not start until the 3rd or 4th try. mechanics cannot determine why. (3) when I pump gas, the fuel pump automatically shuts off even though the gas tank is not full. So I have to hold the pump in place and use the gas gauge to determine when the tank is full. mechanics have seen this problem in other jeeps but haven't given me a reason why.

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