NHTSA Complaint #11654819 — 2013 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11654819
Vehicle	2013 FORD EXPLORER
Component	SUSPENSION
Date of Incident	April 15, 2025
Date Filed	April 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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