NHTSA Complaint #11654741 — 2015 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11654741
Vehicle 2015 FORD C-MAX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The issues that I am having is with the power staring at this. On my way back from dropping off my child I entered the apartment complex and drove over a speed bump and that’s when the fault light came on about the power steering. I noticed that when the light came on my steering wheel started to stiffen however, it’s when I got home and took my car off that the steering wheel became stuck and needed more power to turn the wheel. This is the first time I’m ever seeing this issue, but my ABS tire light is the only light that has remained on since purchasing the vehicle a few months ago. I have already contacted Ford to see about what they could do, and I was instructed that this particular vehicle did not have a recall while others do which highly concerns me. Upon further research, I found out that this is a common occurrence since 2014 with these models.

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