NHTSA Complaint #11654488 — 2019 MAZDA CX-5

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11654488
Vehicle 2019 MAZDA CX-5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The engine cylinder head cracked before the vehicle hit 50,000 miles. This caused oil to leak and burn in the engine compartment, leading to a burning smell coming into the cabin. Once enough oil had been lost, I got a low oil pressure light. I immediately pulled over and noticed white smoke was coming out from under my hood, and the smell of burning oil was quite strong. The problem has been confirmed by my mazda dealer. The vehicle has not been inspected by manufacturer, police, insurance. Just the dealer. The vehicle is currently at the dealer, and the cylinder head would need to be removed for inspection if requested. The smell of burning oil was the only early symptom, though I did not recognize it at the time.

Related Complaints for the 2019 MAZDA CX-5

Other ENGINE Complaints

#11718171 The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11709993 The vehicle has suffered a crack of the Cylinder Head Assembly which leads to engine oil leaking onto hot exhaust and...
#11709228 I am being told there is a crack in the cylinder head that is a known issue for these vehicles. I have done some rese...
#11706157 1. What component failed, and is it available for inspection? Component: The Engine Cylinder Head. The Failure: The...
#11706210 Drove 39 miles, around ~55 minutes. Parked the car, realized that I parked a little too far from the spot, car just s...

Recent Complaints for the 2019 MAZDA CX-5

#11718237 ELECTRICAL SYSTEM The touchscreen digitizer on the Mazda Connect infotainment system has developed a known defect causing constant phan...
#11718171 POWER TRAIN The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11717544 POWER TRAIN Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...
#11717544 UNKNOWN OR OTHER Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...
#11708533 ELECTRICAL SYSTEM The vehicle is experiencing a “ghost touch” malfunction within the infotainment system, wherein the touchscreen regis...
Check any vehicle history by VIN - Free vehicle history report