NHTSA Complaint #11654322 — 2016 HYUNDAI SONATA

Extremely well maintained car began burning excessive amounts of oil. Called Hyundai corporate and they said that there is an extended 150,000 mile warranty on the engine and set me up with the Metrowest Hyundai dealership in Framingham, MA to begin oil consumption test procedure. Dealership performed test and I burned almost 2 out of 5.1 quarts in 1,000 miles. There is no reason a well maintained engine, with regular oil changes well within the manufacturer recommended interval and using full synthetic oil, coupled with regular engine maintenance and Techron, plus at least 80% highway miles, should be doing this. Dealership then performed combustion chamber clean as step 2 of process and the entire timing system began failing after that (P0010 and P0011). The car is now at the point of almost catastrophic engine failure and it will cost $6,200 to repair (the value of the car itself). Hyundai corporate then told me I'm actually not covered and that the warranty only covers rod bearing failure. So both they and/or the dealership strung me along, and the car is clearly not made well and Hyundai is not addressing these concerns. I know many people have had these issues with these cars. In my case, trying to get them addressed then destroyed my car.