NHTSA Complaint #11654180 — 2018 FORD ESCAPE

On March 27th 2025 I had engine light come on. I went to valvoline and received a diagnostic test. The test said misfire cylinder 1. I called Ford dealership in two counties and was told they can't see me for a month. I went to pep boys and they replace my spark plugs. Next day engine light and a fault service now came on. I was able to get into gmc who said they found the problem on April 4th. By April 7th again all lights on for service. Pep boys said they could see me by the 10th and Ford dealership by the 30th of April. By the time I made it to pep boys, the head gasket head is beyond repairs and now I need a new engine. All escapes no matter what the mileage should have been recalled. But they didn't and now I have to get a new engine.