NHTSA Complaint #11654080 — 2020 CADILLAC CT5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11654080
Vehicle 2020 CADILLAC CT5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Safety Concerns and Defects: I am reporting several safety-related defects in my 2020 Cadillac CT5, which have posed serious risks to me and my family: ⸻ 1. Transmission Pump Failure: •The transmission pump failed, causing loss of power and jerking while driving at highway speeds. This occurred on[XXX] in Georgia with my two small children in the car, putting us at high risk of a crash. •No warning lights appeared, and the failure was diagnosed by the dealer (Hennessey Cadillac). 2. EVAP System Failure (P0451): •A fuel tank pressure sensor malfunctioned, triggering a check engine light shortly after purchase. This affects emissions and presents a fire risk due to potential fuel vapor leaks. •The issue was confirmed by the dealer. 3. Camshaft Solenoid Failure (P0027): •A camshaft solenoid failure was repaired by the dealer, but was not disclosed to me at purchase. •This could have caused engine stalling or hesitation. ⸻ Has the Issue Been Confirmed? •Yes, all issues have been confirmed by the dealership. The vehicle has been returned for repairs, and I can provide diagnostic and repair records. ⸻ Safety Risk and Urgency: The transmission failure almost caused a serious accident on a highway. These defects present imminent safety risks that need investigation. I believe other owners may face similar issues. ⸻ Request for NHTSA Action: Please investigate these defects in the 2020 Cadillac CT5, particularly the transmission pump failure, EVAP system, and engine stalling risks. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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