NHTSA Complaint #11653010 — 2020 KIA RIO

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11653010
Vehicle 2020 KIA RIO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I went into a rural King store to shop when I came back out my car was completely filled with smoke. I opened the front passengerdoor and the smoke hit me in the face it was so thick and green it was just it took my breath. It took me 10 minutes to locate what had happened and down on the door frame of the passenger side of the front seat where the wiring is there was a whole melted all the way through that panel and you could see the wiring was exposed so I assume that the wiring had caught on fire. I'm not sure about this it has been looked at and it is at Jeff Wilder Toyota in Clarksville Indiana. They want me to pay $1,000 deductible for this but I feel like if it was a wiring issue key is should be responsible. I am going through a flood right now in my home and now I have to deal with that and I don't think I'm even responsible for the payment I think he is at the cover it.

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