NHTSA Complaint #11543523 — 2020 KIA RIO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11543523
Vehicle	2020 KIA RIO
Component	STEERING
Date of Incident	September 1, 2023
Date Filed	September 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I believe my Kia Rio S falls victim to the recall 2020 Kia Rio models have faced. Brake performance has been severely degraded on my vehicle over the past few weeks despite doing all recommended maintenance. When I first got my 2020 Kia Rio S I could brake with 5% pressure applied to the brakes, now it takes about 25-30% pressure and it seemingly is increasing every day. I have contacted the manufacturer and they advised me it would be a $2000 service charge minimum.

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