NHTSA Complaint #11464361 — 2020 KIA RIO

The contact owns a 2020 Kia Rio. The contact stated the vehicle was parked at her residence, when entering inside the cab, she noticed the gear shaft was melted. The contact stated she did not visibly see fire. The police did come to her residence and informed the cause of the fire was an electronic failure but they do not file any fire reports. The contact did not contact the fire department. The vehicle was not drivable. The contact towed the vehicle to a local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was towed back to her residence. The manufacturer had not been informed of the failure. The failure mileage was unknown.