NHTSA Complaint #11652908 — 2022 CHRYSLER PACIFICA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11652908
Vehicle	2022 CHRYSLER PACIFICA
Component	SEATS
Date of Incident	January 1, 2025
Date Filed	April 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

The headrest on the third-row seat is loose and does not stay in the upright position. In the event of an accident, this could pose a serious risk to passengers, as their head could move forward, and the headrest may fall down, potentially causing neck injury or further harm.

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Other SEATS Complaints

#11711039 — January 14, 2026 — The head rest of the second row broke and will not return to its upright position after we used the stow feature. Ver...

#11685574 — September 7, 2025 — The second-row seat back will not stay in a fixed position. How would that do in a car crash with no fixed back posit...

#11671315 — July 5, 2025 — The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be use...

#11669649 — June 27, 2025 — Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately thre...

#11665557 — June 7, 2025 — The head rest will not lock into the upright position after using the Stow n Go feature.

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