NHTSA Complaint #11711039 — 2022 CHRYSLER PACIFICA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11711039
Vehicle	2022 CHRYSLER PACIFICA
Component	SEATS
Date of Incident	January 14, 2026
Date Filed	January 14, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

The head rest of the second row broke and will not return to its upright position after we used the stow feature. Very dangerous now and basically lost a seat in our vehicle

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Other SEATS Complaints

#11685574 — September 7, 2025 — The second-row seat back will not stay in a fixed position. How would that do in a car crash with no fixed back posit...

#11671315 — July 5, 2025 — The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be use...

#11669649 — June 27, 2025 — Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately thre...

#11665557 — June 7, 2025 — The head rest will not lock into the upright position after using the Stow n Go feature.

#11659877 — May 9, 2025 — stowing the 2nd row seat breaks the headrest. there are plastic washers in the headrest that break when the 2nd row s...

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