NHTSA Complaint #11652855 — 2012 CHEVROLET MALIBU

The contact owns a 2012 Chevrolet Malibu. The contact received notifications of NHTSA Campaign Numbers: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC) and 15V269000 ( SEAT BELTS); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 50 MPH, the steering wheel vibrated and seized. The "ESC" and “Traction Control" warning lights were illuminated. The contact used a scanner and diagnosed the vehicle with steering failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and wanted to charge the contact for the parts. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000. Parts distribution disconnect.