NHTSA Complaint #11710607 — 2012 CHEVROLET MALIBU

The contact owns a 2012 Chevrolet Malibu. The contact stated that the power steering warning light was illuminated, and the message "ESC OFF" was displayed. The contact stated that the vehicle experienced an intermittent loss of power steering while driving. The contact stated that upon restarting the vehicle, the vehicle operated as intended; however, the failure initially became a persistent failure upon restarting the vehicle and then became a permanent failure. The contact stated that upon taking the vehicle to an independent mechanic for a tire replacement, the contact was also informed that the steering failure was related to Chevrolet Special Coverage Number: 15356. The contact was referred to the dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.