NHTSA Complaint #11652767 — 2017 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11652767
Vehicle 2017 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2017 GMC Terrain. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine, especially during colder mornings. The vehicle was taken to an independent mechanic, where it was diagnosed that the solenoids had failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion, while driving 30 MPH, the vehicle stalled. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle at the residence and determined that the timing belt was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

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