NHTSA Complaint #11652764 — 2017 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11652764
Vehicle 2017 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

I started vehicle and all warning lights on dash popped up and began scrolling through/flashing. As a vehicle owner, I was startled as it was unsettling to see all the warnings pop up. It appeared every safety feature/component on the vehicle was compromised. I immediately contacted the local Honda dealership as they suggested diagnostics were needed. Dealership invoice states "Diagnose check engine light - pull codes, diagnose to failure". Dealership invoice further states "Tech Verified Concern. Tech scanned system for codes and found code P0301 stored for misfire cylinder. Tech ran air fuel test and failures came back on Cylinders 1 and 3. Tech diagnosed to failing injectors, recommend replacing". After doing some research, it appears this particular vehicle has a history with similar problems. I have a product update letter from December 2018 which refers to the P0301 code. In addition, I have a Warranty Extension letter dated July 2019, which refers to the same issue and the P0301 code. The letter states that to ensure confidence in the product, the powertrain warranty was extended from the original 5 year/60,000 miles to 6 years with unlimited mileage from the original sale date. Unfortunately, my vehicle is a 2017, so although I qualify under the mileage I do not qualify under the 6 year time frame. The current mileage on my vehicle is 56,000 miles.

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