NHTSA Complaint #11652356 — 2024 BMW X5

The contact owns a 2024 BMW X5. The contact stated that while driving at 30 MPH, the "Parking Brake Malfunction" message appeared on the instrument panel. The contact depressed the brake pedal, and the brake assist failed to operate as designed and the contact was forced to depress the brake pedal to the floorboard. The check engine warning light also appeared on the instrument panel. Despite the initial failure, the contact stated that the vehicle resumed normal operation. The vehicle was later towed to a dealer where a diagnostic test was performed, and the dealer discovered that the dynamic stability control module was defective, and the vehicle was later repaired. The contact then discovered NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 4,630.