NHTSA Complaint #11716116 — 2024 BMW X5

I bought this car and started to have issues after a couple weeks. Because it is a hybrid model, it works perfectly fine when the car is running on the battery. Immediately the engine began to work, I get hesitation and the car drives rough. I took it to the first dealership that said there was water in the engine but they were proved wrong because what they show as water was apparently fuel that did not burn the right way in the cylinder. The dealership came with another excuse that the filter had traces of water which makes them to believe something was wrong. I took the car to another bmw dealership as I did not trust their diagnosis. The other bmw dealership performed some work on the car but then came to the conclusion that their hands were tied because of what the previous dealership reported to bmw north america. I called bmw north america and they told me to go back to the dealership after I had no success at the dealership. I believe this is a lemon case and also constitute a safety hazard because I nearly had an accident because the car switch from running on battery to combustion and immediately on the highway. The speed slows abruptly and car began to drive rough. I would appreciate any traction this can get from the board to resolve this with the manufacturer