NHTSA Complaint #11639527 — 2024 BMW X5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11639527 |
| Vehicle | 2024 BMW X5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I purchased this BMW X5 xDrive50e vehicle from BMW showroom in kalamazoo, MI as a pre-owned vehicle. It looks like this particular vehicle had already reported an drivetrain issue based on the NHTSA complaint: [XXX] Looks like Drivetrain malfunction issue is a recurring one in BMW X5 50e and hit with the same issue on [XXX]. Here, i want to file a complaint regarding a safety issues with this 2024 BMW X5 xDrive50e, which currently has 14,065 miles. Vehicle started showing 2 Error messages. (1) Drivetrain Malfunctions Error stating that driving is not possible and asking to call the roadside assistance. (2) Regenerative braking of the vehicle is disturbed. It is possible to continue driving and asking to schedule a service appointment. On seeing these messages, called the BMW SoS line and informed them about the issue and towed the vehicle to the nearest service center. After running the diagnostics on the vehicle, Service center confirmed that EGS diagnostics test is inconclusive and mechatronics parts require a replacement. Service center stated that some of the parts are available within the country and few has to be shipped from Germany. Currently, vehicle is in service center waiting for the parts to get replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2024 BMW X5
Other ENGINE Complaints
#11716116
I bought this car and started to have issues after a couple weeks. Because it is a hybrid model, it works perfectly f...
#11633156
2024 July summer time, the compressor started same issue as the temperature increased. All of a sudden, the car was s...
#11631730
The contact owns a 2024 BMW X5. The contact stated that while driving at undisclosed speeds, the vehicle stalled whil...
#11629601
The vehicle first reported a drivetrain malfunction and the message said to continue driving with reduced engine perf...
#11622293
I am filing this complaint regarding serious safety issues with my 2024 BMW X5 xDrive50e, which currently has approxi...
Recent Complaints for the 2024 BMW X5
#11716116
POWER TRAIN
I bought this car and started to have issues after a couple weeks. Because it is a hybrid model, it works perfectly f...
#11712478
AIR BAGS
Car's information system was giving error stating: "Urgent interior functionality check up. The driver restraint syst...
#11711745
SERVICE BRAKES
The failure involves the Integrated Brake System, which is subject to a manufacturer issued safety recall, and relate...
#11702677
ELECTRICAL SYSTEM
Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have t...
#11702677
FORWARD COLLISION AVOIDANCE: WARNINGS
Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have t...