NHTSA Complaint #11652026 — 2024 FORD ESCAPE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11652026
Vehicle	2024 FORD ESCAPE
Component	AIR BAGS
Date of Incident	February 28, 2025
Date Filed	April 1, 2025
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

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