NHTSA Complaint #11665685 — 2024 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11665685
Vehicle	2024 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	January 20, 2025
Date Filed	June 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I am experiencing problems with the driver's side window getting stuck when I attempt to roll it up or down. Following a couple of visits to the Ford dealership, the service team was unable to find any diagnostic trouble codes or issues. The window's performance is compromised in both directions. Additionally, I have observed the passenger side airbag warning light flashing couple of times. I bought the vehicle on [XXX], Only 6 Months with this vehicle and during my June 6th, 2025 oil change, the service team recommended replacing the wiper blades, which seems excessive considering the low rainfall in San Diego, California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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