NHTSA Complaint #11703065 — 2024 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11703065 |
| Vehicle | 2024 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
Our vehicle has its 4th 12 volt battery since we purchased the car in March, 2024. The first indication that battery is defaulting is the interior lights do not light when driver or passenger door is opened. The 4th battery was installed on Oct. 7, 2025, after car sat for 3 1/2 days in airport parking lot and battery was dead upon our arrival. I believe our safety is at risk when interior lights do not light when entering car at night, because driver remains on street trying to acclimate to no light in car, making driver vulnerable to being hit by traffic not seeing driver. Also, requiring a jump start to the car causes risk to health, having to wait for assistance. Our car interior is black, making problem even worse. The Ford dealers we have used to replace the batteries are aware. Boshears Ford in Marshall, MI, and Lakeview Ford, Battle Creek, MI
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