NHTSA Complaint #11651735 — 2017 FORD FOCUS

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the message "Transmission Overheating - Pull Over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the TCM and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.