NHTSA Complaint #11651623 — 2020 KIA OPTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11651623
Vehicle	2020 KIA OPTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	March 22, 2025
Date Filed	March 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Hi, thank you for taking the time to look over my complaint. On Saturday march 22 while driving down the highway going about 75 mph, my car died. The check engine light was flashing and so was the oil light. I pulled over to the shoulder and when I tried cranking the car it sounded like a rumming noise and the car would not stay on. I had the vehicle towed to Texas Star Auto Shop. On monday march 24th i spoke with the mechanic and he said there is an internal engine problem . Since I am a 2nd owner and the car has 105,736 miles kia will not honor their extended warranty and I am left to pay out of pocket for repairs est cost 10,000+. I am now without a reliable transportation. This has left me annoyed and unhappy with the assistance from Kia.

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