NHTSA Complaint #11651614 — 2016 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11651614
Vehicle	2016 FORD ESCAPE
Component	ENGINE
Date of Incident	March 17, 2025
Date Filed	March 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Service engine warning came on/ tester indicated low pressure fuel system. On 02282025 the lower pressure fuel senor(Part#BU5Z*9F972*B was replaced at Landers Ford/Collierville, TN. On [XXX] Service engine warning came on. I contacted the dealership, and was advised to bring it in to get checked. Tester indicated that cylinder #4 was not working. So part# BM5Z*12029B (NS COIL A) and Part# CYFS*13Y*RCX(100 SPARK) were both ordered and replaced. When I went to pickup Mr car on [XXX], it was missing very bad. I was told that Anti-freeze was shooting into the motor, and that the motor was not repairable, and that I could replace it or trade my car in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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