NHTSA Complaint #11651202 — 2024 CHEVROLET TAHOE

My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)