NHTSA Complaint #11696273 — 2024 CHEVROLET TAHOE

On October 23 I was driving my vehicle and the airbag light and a message service safety restraint appeared. On October 24 I was in route to take the vehicle to the dealership and as I was merging going to the highway the vehicle turned off, lost complete power threw itself into neutral. I had to drive it over to the shoulder to keep from getting hit. I was able to get the vehicle to turn back on and got it to the dealership. This would be the third time that the vehicle has lost power and completely turned off while driving the first time I took it to the dealership. They said they couldn’t find anything wrong. The second time this happened. I took it to the dealership. They said they replaced the gateway module this third time I took it to the dealership they have called me and said they need to replace the OnStar telecommunication module. The vehicle is unsafe. It is a brand new 2024 Tahoe I purchased it new. The vehicle should not be turning off while I’m driving The same messages consistently pop up the airbag in the service safety restraint. They replaced some kind of console at the top and say that that would fix the issue, but it didn’t because the message came back on again the vehicle idols as if it’s gonna turn off whenever I go to stop the vehicle The transmission stutters are like it’s going into a downshift and it acts like he wants to turn off, but it doesn’t it’s only turned off when I’m driving and then it will just shut off.