NHTSA Complaint #11650692 — 2017 FORD FOCUS

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The vehicle rolled backwards while on an incline. The contact stated that the accelerator pedal was depressed; however, the vehicle hesitated and lost motive power. The contact stated that the transmission overheated, and a message to pull over was displayed. The vehicle was slow to move when the accelerator pedal was depressed. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,000.