NHTSA Complaint #11650597 — 2023 VOLKSWAGEN ID.4

The contact owns a 2023 Volkswagen ID.4. The contact received notification of the NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were not yet available. The dealer stated that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.